Frequently Asked Questions
Common questions about our local SEO services.
What's included in your local SEO services?
Our local SEO services include Google Business Profile optimisation, local keyword research and on-page optimisation, NAP and citation management, local link building, location-specific content creation, schema markup implementation, and monthly reporting. The exact deliverables depend on your chosen package.
How do you optimise a Google Business Profile?
We optimise your GBP by selecting the right primary and secondary categories, adding comprehensive service descriptions, uploading high-quality photos with geo-tags, setting up posts and offers, implementing a review strategy, adding UTM tracking to monitor clicks, and ensuring all information is accurate and complete.
What are citations and why do they matter?
Citations are online mentions of your business name, address, and phone number (NAP) on directories like Yell, Thomson Local, and industry-specific sites. Consistent citations across the web help Google verify your business is legitimate and improve your local rankings.
Do you work with businesses outside South Wales?
Our focus is on South Wales businesses because that's where we have the deepest local knowledge. If your primary customer base is in Cardiff, Swansea, Newport, Bridgend, Cwmbran or surrounding areas, we can help. For businesses targeting other UK regions, we can discuss whether we're the right fit.
Can you guarantee first page rankings?
No reputable SEO agency can guarantee specific rankings because Google's algorithm considers hundreds of factors and changes constantly. What we can guarantee is clear deliverables, transparent reporting, and a data-driven approach that has helped many South Wales businesses improve their local visibility.
What happens if I want to cancel?
We ask for a minimum commitment (typically 3-6 months depending on the package) because local SEO takes time to show results. After that, you can cancel with 30 days' notice. We don't believe in locking clients into long contracts—if we're delivering results, you'll want to stay.
How do you report on progress?
You'll receive a monthly report showing your map pack rankings for target keywords, changes in local organic traffic, Google Business Profile insights (views, clicks, calls), and a summary of work completed. We also offer calls to discuss progress when needed.
What's the difference between your packages?
Our Starter Local package is ideal for micro businesses in less competitive areas. Growth Local suits SMEs in cities like Cardiff or Swansea who need more aggressive optimisation. Dominance Local is for competitive niches or multi-location businesses. Visit our pricing page for full details.